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Privacy Policy

Evident Studio Limited (referred to as “we”, “our” or “us” in this privacy policy) which owns and operates the website https://evident.studio/ (the “Website”) are committed to protecting and respecting your privacy. We refer in this privacy policy to the Website and Apps as well as any other information or services we make available to you as the “Services”.

Please read this privacy policy carefully as it, together with our terms of use and any other documents referred to in it, sets out what personal data we collect, how we collect and process it and the purpose for which we collect and use this data. It also explains your rights in relation to your personal data.

This privacy policy relates to personal data that identifies you as a natural person (whether you are an actual or potential user of our service, an individual who uses our Services or an individual outside our organisation with whom we interact).

The privacy and security of your personal data is very important to us so we want to assure you that your information will be properly managed and protected by us at all times.

1. What information do we collect?

We may collect the following personal data about you:

1.1. Information you give us

Using services

Information about you provided by you when you register for an account, use the Services or report a problem about the Services to us, including your name, email address, account password and telephone number.

We process this data to verify your identity, validate your registration, manage your account with us, to provide the Services, to communicate with you e.g. to send reminders to keep content accurate and up to date and to provide you with technical support and to back up our database.

The legal basis we rely on for processing this data is as follows:

  • our legitimate interests; or
  • fulfilment of our contract with you; or
  • consent

Newsletters and notifications

Where you subscribe to receive our email notifications and/or newsletters, we will process your data so that we can send such email notifications and/or newsletters to you.

We process this data to provide you with further information relating to our Services. We will only process such personal data where you have consented to us doing so.

The legal basis we rely on for processing this data is as follows:

  • consent

1.2. Information we collect from other sources

What personal data might we collect from other sources? Why we process such personal data The legal basis for processing this personal data

Technical information related to service use

Technical information relating to your use of the Services, including

  • IP address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • information about your use of the Services, including the full Uniform Resource Locators (URL), clickstream to, through and from our Services (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.

We process this data so we can monitor and analyse how the Services are used so we can improve our Services. This helps us to administer our business and improve the Services we offer.

The legal basis we rely on for processing this data is as follows:

  • consent; or
  • our legitimate interests

Third-party data

Third Party data which we may receive about you from organisations we work with such as sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies. Those organisations will have their own privacy policies detailing how they process personal data.

We process this data to maintain your account with us and to provide our Services.

The legal basis we rely on for processing this data is as follows:

  • our legitimate interests.

Browsing data

Anonymised user activity using Google Analytics when you are browsing the Website or accessing the Apps.

We use this data to improve the user experience relating to the Services.

The legal basis we rely on for processing this data is as follows:

  • our legitimate interests.

2. How We Use the Information We Collect

2.1. We use information that we collect about you to:

  • deliver the Services and any other products and services that you have requested;
  • manage your account and provide you with customer support;
  • perform research and analysis about your use of, or interest in, the Services;
  • communicate with you by email, telephone and/or mobile devices about the Services or other products or services that may be of interest to you either from us or other third parties;
  • develop and display content and advertising tailored to your interests on our Services;
  • enforce our terms and conditions;
  • manage our business; and
  • perform functions as otherwise described to you at the time of collection.

3. With Whom We Share Your Information

3.1. We will not share your personal data with third parties unless it is needed in order to provide the requested service to you, or when we have a legal obligation to do so. Any third parties will process your personal data in conformance with this statement.

3.2. We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our Website or while using our Services.

3.3. We do not share your personal data with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal data shared. We may share personal data with:

  • Authorized service providers: We may share your personal data with our authorized service providers that perform certain services on our behalf. These services may include providing customer service and supporting the functionality of our Services. These authorized service providers may have access to personal data needed to perform their functions but are not permitted to share or use such information for any other purposes.

  • Business partners: When you engage in opportunities offered through our Services, we may share personal data with the businesses with which we partnered with to offer you products, services. When you volunteer to engage in a particular merchant’s offer or program, you authorize us to provide your email address and other information to that merchant.

  • Legal or Regulatory Reasons: We may disclose your information in response to a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us, in our sole discretion. We also may disclose your information when we believe disclosure is appropriate in connection with efforts to investigate, prevent, report or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our terms and conditions or other agreements or policies.

  • Other Situations: We also may disclose your information, in connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Any third parties to whom we may disclose personal data may have their own privacy policies which describe how they use and disclose personal data. Those policies will govern use, handling and disclosure of your personal data once we have shared it with those third parties as described in this privacy policy. If you want to learn more about their privacy practices, we encourage you to visit their websites. These entities or their servers may be located either inside or outside the United Kingdom.

3.4. Aggregated and non-personal data. We may share aggregated and non-personal data we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our Services and on the websites of third parties. We may combine non-personal data we collect with additional non-personal data collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. This information does not contain any personal data and may be used to develop web content and services that we hope you and other users will find of interest and to target content and advertising.

4. Security, storage and deletion of personal data

4.1. We will take reasonable measures to protect the security of your personal data. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, and we will maintain appropriate technical and organisation measures to protect your personal data, we cannot guarantee the security of your personal data transmitted to our website; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

4.2. Your personal data is held in a private secure database on cloud-hosted servers in the United Kingdom which is only accessible by members of our support team. Backups of data are held securely on cloud-hosed servers in the United Kingdom. We will encrypt the transmission of any personal data you provide us or use TLS (Transport Layer Security) technology.

4.3. Any personal data that we process will be deleted from our systems once we have completed the purpose for which we were processing the personal data. In some cases, the purpose for which we are processing your personal data will last for a considerable period (for example, if you are a long term customer of ours, we will need to store your data until our relationship with you comes to an end).

4.4. We will determine the period for which we need to retain your data, acting reasonably, and taking into consideration a number of factors such as your relationship with us, your engagement with us, and the fulfilment of contracts we have with you.

4.5. We may need to retain your personal data where this is necessary to comply with our legal or regulatory obligations, or to protect the vital interest or the vital interests of another natural person.

5. Your rights

5.1. Under data protection laws you have the following fundamental rights:

  • the right to access the personal data we hold about you;
  • the right to have your personal data corrected if there are errors or inaccuracies in it, or your personal data is incomplete;
  • the right to restrict the processing we carry out in relation to your personal data;
  • the right to object to the processing we carry out in relation to your personal data;
  • the right to have the personal data we hold about you provided to you in a useable format;
  • the right to complain to a supervisory authority about how and/or why we are processing your personal data;
  • the right to tell us you no longer consent to us processing your personal data. In practice you will usually agree in advance to us using your personal data for marketing purposes and if you no longer wish us to use your personal data for marketing purposes, you can opt out of receiving such marketing messages at any time. You can do this either by unsubscribing from the marketing messages we send you or notifying us in writing at hello@evident.studio.

5.2 You have the right to obtain from us more information about how we process your personal data, as well as a copy of the written personal data which we have stored about you. You also have the right to review, correct, update or delete your personal data in our records by accessing your account, as well as to report any misuse of your personal data.

5.3. Our Services may contain links to other websites of interest. We do not have control over any external websites and once you use any of these links to leave our Services we cannot be responsible for the protection and privacy of any information which you provide whilst visiting external sites. Such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

6. Cookies

6.1. Cookies are text files that are set by our Website into the browser on your computer or mobile device. The next time you visit, those cookies allow us to recognise your device. We use cookies on our Website mostly for analytical reasons: to analyse visitor behaviour (e.g. which pages are viewed often) in order to optimise the usability of the Website.

6.2. We make use of Google Analytics which use cookies. The Google privacy policy and principles available at https://policies.google.com/privacy?hl=en describes how Google treat personal information.

6.3. You can use the settings within your browser to control the cookies that are set on your computer. To learn more, please look at the cookie settings available in your specific web browser(s): Google Chrome – Firefox – Internet Explorer – Safari.

6.4. By continuing to use our Website, you agree to the placement of cookies on your device. If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be.

7. Changes to our privacy policy

Any updates or changes we make to our privacy policy in the future will be posted on this page and will be effective immediately upon posting. Please check back frequently to see any updates or changes to our privacy policy. By continuing to access our Website and use our Apps, you agree to be bound by the updates or changes.

8. Information about us

This privacy policy relates to Evident Studio Limited a company incorporated in England with registered company number 8053750 and registered office at Siddeley House, 50 Canbury Park Road, Kingston upon Thames, KT2 6AE, UK. We can be contacted by post at the addresses stated above, by phone on +44 20 8089 8269 or by email on hello@evident.studio.

9. Any questions?

If you have any questions, comments or concerns about how we handle personal data or if you wish to make use of your rights described above, please contact us at hello@evident.studio.